A show dedicated to helping you deliver eCommerce WOW with real talk about building our online stores. Every Thursday.


Comprehensive tools and solutions to scale your eCommerce business

The Gratitude Audit
Map every interaction your customers have with your business and discover where you're missing opportunities to show genuine appreciation. This free audit includes a simple template, worked examples from three different e-commerce businesses, and ready-to-use templates for handwritten notes, thank you emails, and shipping notifications - everything you need to start turning one-time buyers into repeat customers through authentic gratitude.
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Fun fact: So far we've had only one download in the Turks and Caicos Islands
eCommerce Conversations with Shaan Arora
Shaan Arora, CEO of Alia Popups, reveals why most brands struggle with pop-up opt-in rates below 10% whilst his platform averages 10-15% across 3,000 brands. Learn the mystery discount strategy that increases opt-ins without touching margins, why copy matters more than design, how to test discount percentages systematically, the difference between mobile and desktop timing, and why holdout tests prove pop-ups increase both conversion rates and average order values despite the annoyance factor.