Welcome to the eCommerce Podcast

Andreas Filippov's AI is already dialling customers who abandon their cart, recovering 15 to 20% of them for about 65 cents a call. Across more than 100,000 calls, Andreas explains how the abandoned cart call actually works, why most brands do not bother telling customers they are talking to AI, and where voice beats email and SMS for ecommerce marketing. He also shares what listening back to real customer calls is teaching eight-figure founders about why people really do not buy, and where this technology still has a way to go before it can take a full order on its own.