Guest: Jessica Totillo
Here's a summary of the great stuff we cover on this show:
- Pay attention to customer feedback from various channels and use it to understand their needs and concerns.
- Embrace and showcase what sets your brand apart, emphasizing your unique story and identity.
- Encourage customers to share positive experiences, creating authentic marketing through testimonials.
- Build trust by incorporating personalized videos on your website, addressing customer concerns and showcasing products.
- Craft compelling product descriptions and invest in quality photos to enhance the online shopping experience for customers.